OnPoint Energy is a new type of electricity provider, and we're excited to offer you easy-to-understand plans, competitive pricing, and transparency. We know you want to make smart decisions for your money, your home, and your family, and we want you to feel good about those choices. You can count on us to take the hassle out of powering your life.
Who is OnPoint Energy?
If you want an electricity company you can trust to be there through both good and hard times, OnPoint is for you. We have a combined 186 years of experience in the energy industry — which means we're competent energy providers and we're going to stick around no matter what. As for changing market conditions, we won't let that get in our way. OnPoint is here for you regardless. That's the benefit of using a provider with a background like ours.
OnPoint's goal is to make things easy and clear for you. We all have to pay for electricity - even our team — and so we have first-hand experience with painful and frustrating plans. We've done away with the hidden fees, confusing contracts, and unavailable customer support that you might find somewhere else. Instead, we're making electricity easy (and friendly, too).
What Does OnPoint Provide?
When you use OnPoint for your electricity service, you're going to get great rates, unparalleled customer service (that's based in the US!), and simple, transparent plans. We don't do games and gimmicks, like giving you “free” nights or weekends and then tacking on unexpectedly higher fees when it's not free. With OnPoint, you get what you pay for: 24/7 reliable service, at a cost that makes sense and is set at a fixed rate.
Our dedicated, US-based customer support can help you determine the best plan for you. We have longer support hours than other providers, and our representatives actually know their stuff so they can help you right away rather than shuttle you to someone else. We'll meet you where you are — so if you don't like talking on the phone, you can contact us by email, or social media, with chat coming very soon. Additionally, we are in the process of building an extensive online help resource.
Managing your bill and service is extra easy with OnPoint too. Our online portal makes it simple to monitor your electricity usage, set up auto pay and paperless billing, and add an additional address. We'll have capabilities for you to transfer and renew your service coming soon. Speaking of renewing your service. Most companies roll you onto a high-rate variable plan when forgot or don't pick a new plan yourself. That won't happen with OnPoint. We'll roll you onto a no-obligation fixed-rate plan. We got your back!
Looking to power your small business in addition to your home? Stay tuned — OnPoint is launching small business services tailored for you soon.
Areas of Service
Today, customers in deregulated areas of Texas (like Houston, Dallas, Fort Worth, San Angelo, Corpus Christi, Waco, and many more) can take full advantage of OnPoint's electricity services. Fear not, we're branching out soon! In the future, we'll bring no-fuss affordable power to customers in the Northeast and Mid-Atlantic. If you're in Ohio, Pennsylvania, Illinois, New York, New Jersey, or Maryland… We can't wait to meet you!
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What Makes OnPoint Better Than Other Companies?
You know who has time for difficult electricity providers? No one, that's who. You won't find any deceptive business practices here, like when you pay nothing for “free” days and then realize your bill has spiked the rest of the month, even if your usage is the same. We don't like games and we don't like gimmicks — this isn't the OnPoint way.
With OnPoint, you don't have to worry about spiking electricity costs at certain times of the year, or even as a surprise some other time. Our billing is at a fixed rate every month so you can easily budget for your other expenses without hidden charges. All of that is explained in our jargon-free easy-to-understand contracts. We don't want to confuse you as other providers might. We're providing great service in simple terms, taking away barriers and loopholes so everyone who wants affordable power can get it.
Tired of electricity companies changing your rate based on how much you use? Us too. We don't do it. Your rate will not change based on how much you use.
Our plans are stable and reliable. If you ever have an issue, you can reach our customer support in multiple ways for a longer period of time than other companies. Plus, those customer support representatives? We've made sure they know their stuff so they can actually help you. If you'd rather handle everything online, our portal is intuitive and easy to use. Our goal is to make sure you have an empowering electricity experience.
Sign Up
Switch to OnPoint today. You can do an easy search by zip code on our website to ensure we're able to provide you coverage. To prove that we're the best energy provider for you, you'll get a 30-day satisfaction guarantee with no termination fee if you decide to cancel. It's super easy to switch back if you don't like us - but we're confident you will, and we're excited to prove it to you.